Hey!

Hey! My name is Barbara Khozam and I help practice leaders have the Profitable Practice of their dreams. My clients quickly propel their business into a category of ONE.

I recently published a highly acclaimed book, How Organizations Deliver BAD Customer Service (and Strategies that Turn it Around). It has become a staple on the bookshelves of people who excel at creating great customer relationships. I also co-authored Executive Etiquette Power and was featured in The Power of the Platform, along with Jack Canfield, Brian Tracy, and Les Brown. These books have sold in excess of 25,000 copies worldwide.

I created this bootcamp because I want to expand my profession by sharing the practical principles necessary for success in today's fast changing marketplace. I'll share some of my best secrets with you, so you too can have the Profitable Profitable of your dreams!

ASBWorks and all of our users would like to thank you for an exceptional message. Your delivery was brilliant, your ability to teach was extraordinary, and your personality was hilarious. We could not have asked for a more prepared professional than we received. You are remarkable at what you do. You captured the room and taught us all how to identify personality types quickly so that the communication we presented could be heard. Thank you Barbara for such an insightful lesson.

Barbara Khozam is a gifted trainer. She is entertaining as well as informative. She does in-depth preparation for her presentations and knows her audience well. Her trainings are common sense and practical, so you can apply them in your work right away. Barbara not only leaves you laughing but definitely makes a memorable impression on you.

I highly recommend Barbara for any organization – big or small –that takes their client experience very seriously and wants to improve communication and customer service.

Customer Service is one of the most critical component to business success. After attending Barbara’s presentation in Customer Service at a NAWBO Seminar Series, I was very impressed with her delivery and content, in addition to her impeccable sense of humor. Her background and expertise in the subject matter is commendable. I would highly recommend Barbara Khozam, if you would like to take your Customer Service to the next level.